Privacy Policy
This Privacy Policy ("Policy") describes the policies and practices of Sphire Passport ("we," "our," or "us") regarding the collection, use, storage, and sharing of personal information when you use our services. By accessing or using Sphire Passport, you agree to the terms of this Policy. If you do not agree, you must discontinue use of our services immediately.
Information We Collect
We collect personal information to provide and improve our services. This information may include but is not limited to:
- Information you provide directly to us, such as when you create an account, update your profile, or use our services. This may include your name, email address, phone number, date of birth, contact details, and other profile information.
- Service-specific preferences and settings, such as on/off toggles for specific Sphire services, address book entries, and communication preferences.
- Usage data, including log files, device identifiers, IP addresses, browser type, and interactions with our services.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and maintain Sphire Passport services and associated features, including single sign-on functionality.
- To personalize your experience, including tailored account settings, address book management, and service toggles.
- To communicate with you, including account updates, service notifications, and marketing communications (where permitted).
- To maintain security and integrity, including authentication, fraud prevention, and enforcement of our terms of use.
- To comply with legal obligations and respond to lawful requests from public authorities.
Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- With service providers that perform functions on our behalf, such as data storage, analytics, hosting, and customer support. These service providers are contractually bound to protect your information.
- As required by law or legal process, such as in response to court orders, subpoenas, or regulatory requests.
- In connection with a corporate transaction, such as a merger, sale, or transfer of assets, where your information may be transferred to the new entity.
- With your explicit consent, where necessary for specific features or third-party integrations.
Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. You acknowledge and agree that you provide your personal information at your own risk.
Retention of Personal Information
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Policy or as required by applicable law. When we no longer require your personal information, we will securely delete or anonymize it.
Your Rights
Depending on your jurisdiction, you may have rights under applicable data protection laws, including:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict processing of your information.
- The right to data portability.
- The right to withdraw consent, where processing is based on consent.
To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.
Children's Privacy
Sphire Passport is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the updated version on our website. If we make material changes to this Policy, we will notify you via email or a prominent notice on our website. Your continued use of Sphire Passport after any updates constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Sphire Passport Privacy Team
Email: privacy@sphire.co